Privacy Policy

Website enquiries

The enquiry composer prepares a message in your browser from the firm, account-size band, stage and optional plan you enter. It does not submit that message to a website server or save it in browser storage. You choose whether to send it using email or Telegram. Those services receive the message when you use them; we receive the information you send so we can answer your enquiry.

Do not include passwords, recovery codes, identity documents or payment details. This website does not provide account registration, a newsletter subscription or an online payment checkout.

Analytics and live chat

Google Analytics and Tawk live chat load automatically when you visit with JavaScript enabled. The website does not display an opt-in panel. Browser Do Not Track or Global Privacy Control signals keep analytics off; live chat still loads.

• Google Analytics: measures page visits and interactions such as plan selections, certificate clicks and contact attempts. Our custom events use predefined categories and do not include your typed firm name or message. Google processes technical and interaction information and may store analytics cookies. A contact click is not recorded as a completed sale.
• Tawk live chat: loads an external chat service which processes visitor and device information and any messages you choose to send. It uses cookies and browser storage for chat and visitor continuity. See Tawk's cookie explanation and privacy policy.

You can use browser settings or blocking tools to restrict third-party scripts and cookies, and clear stored site data. These actions cannot retract information already sent or delete conversations. Contact us about information you have sent.

Hosting and external resources

Serving the website requires network requests to our hosting provider. Pages also request fonts from Google Fonts and icons from Cloudflare's cdnjs; these providers receive connection information such as your IP address. These presentation resources load as part of displaying the page. External email, Telegram and other links are governed by the destination provider's privacy practices when opened.

Your messages and privacy requests

Information you send through email, Telegram or live chat is used to respond to your enquiry and discuss the requested service. It may remain in those communication systems; turning off website tracking does not delete conversations. Website code does not establish the retention periods configured in those provider accounts.

For access, correction, deletion or retention questions, email contact@propfirmpeak.com. Identify the channel and approximate date of your enquiry without sending account passwords. Any payment method or additional data needed for a service should be explained before you proceed.